FAQ
Frequently Asked Questions
About Alabi
What is Alabi?
Alabi is a modern haircare brand created for every stage — Kids, Teens, and Women. Our products are thoughtfully formulated with nourishing ingredients and designed to support healthy-looking hair with gentle, feel-good care routines.
What makes Alabi different?
We focus on clean, effective, and age-conscious formulations that feel luxurious while remaining gentle enough for everyday use. Our products are:
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Vegan
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Hypoallergenic
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Tear Free (Kids Collection)
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Free From Sulphates, Parabens & Silicones
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Dermatologist Tested
Are Alabi products safe for sensitive scalps?
Yes. Our formulas are designed to be gentle and suitable for sensitive scalps. However, we always recommend doing a patch test before first use.
Are your products suitable for all hair types?
Yes. Alabi products are made for a wide range of hair types and textures, including straight, wavy, curly, and coily hair.
Kids Collection FAQs
What age group is the Kids Collection made for?
Our Kids Collection is generally suitable for children aged 3 years and above.
Are the Kids products tear free?
Yes. Our Kids Collection is formulated to be gentle and tear free for a more comfortable bath-time experience.
Can the Kids Hair Oil be used daily?
Yes. A small amount can be used daily or a few times a week depending on your child’s hair needs.
Will the Kids Collection help with dryness and tangles?
Yes. The collection is designed to help nourish hair, reduce dryness, and improve softness and manageability.
Are the Kids products heavily fragranced?
No. We use soft, pleasant fragrances designed to feel light and comforting.
Teens Collection FAQs
Why does the Teens Collection exist separately?
Teen hair and scalp needs change due to hormones, styling habits, sports, and environmental exposure. Our Teens Collection is formulated to support these changing needs while remaining gentle.
Is the Teens Collection suitable for oily scalps?
Yes. Our formulas are designed to help balance the scalp without stripping away natural moisture.
Can teens use the oils without making hair greasy?
Yes. Use a small amount and apply mainly to the lengths or scalp as directed for best results.
Are these products suitable for school-going teens?
Absolutely. The collection is designed for easy, everyday haircare routines.
Can boys use the Teens Collection too?
Yes. Alabi products are suitable for anyone looking for gentle, nourishing haircare.
Women’s Collection FAQs
What concerns does the Women’s Collection target?
Our Women’s Collection is designed to support concerns such as dryness, frizz, dullness, scalp care, and overall hair nourishment.
Can I leave the oils in overnight?
Yes. Most Alabi oils can be used as overnight treatments for deeper nourishment.
How often should I oil my hair?
We recommend 2–3 times a week, depending on your hair type and routine.
Will these oils make my hair heavy?
Our oils are formulated to feel lightweight while delivering nourishment. Start with a small amount and adjust as needed.
Can I use the oils on chemically treated or colored hair?
Yes. Our formulas are generally suitable for treated hair, but patch testing is always recommended.
Ingredients & Formulation FAQs
Are Alabi products sulphate free?
Yes. Our formulas are free from sulphates.
Do your products contain parabens or silicones?
No. Alabi products are free from parabens and silicones.
Are your products vegan?
Yes. All Alabi products are vegan.
Do you test on animals?
No. We do not test our products on animals.
Are your products dermatologist tested?
Yes. Our formulas are dermatologist tested.
Do your products contain mineral oil?
Our formulations are carefully developed to focus on lightweight, nourishing ingredients. Specific ingredient information can always be found on each product page and packaging.
Usage FAQs
How long does it take to see results?
Results vary depending on hair type, routine, and consistency. With regular use, many customers notice improvements in softness, manageability, and overall hair feel over time.
Can I mix different Alabi oils together?
Yes. Many customers enjoy layering or alternating oils depending on their hair needs.
Should I apply oil on wet or dry hair?
Both work well. Apply on dry hair before washing as a treatment, or use a small amount on damp hair for added softness and shine.
How much product should I use?
Start with a small amount and build gradually depending on hair length and thickness.
Orders & Shipping FAQs
Do you ship across Pakistan?
Yes. We deliver nationwide across Pakistan.
How long does delivery take?
Orders are typically delivered within 3–7 working days depending on your location.
How can I track my order?
Once your order is dispatched, tracking details will be shared with you through your provided contact information.
Can I cancel or modify my order?
Please contact our support team as soon as possible after placing your order. Once an order is processed or shipped, changes may not be possible.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours with photos of the package and product so we can assist you.
General FAQs
Where are Alabi products made?
Alabi products are proudly made in Pakistan.
How should I store the products?
Store in a cool, dry place away from direct sunlight.
Do natural oils change color over time?
Slight variations in color or scent can occur due to naturally derived ingredients. This does not affect product quality.
How can I contact Alabi?
You can reach us through our website contact page or social media channels for support, product guidance, or order assistance.
Still Have Questions?
We’re always here to help. Reach out to us through our Instagram, and the Alabi team will be happy to assist you ✨